Financial advice and tax assistance

Access to financial counselling services and information about payment extensions, refunds, fee waivers and concessions that you may be eligible for.

Financial counselling and advice

You can contact these services for help with your financial situation.

Rural Financial Counselling Service NSW — Northern Region

Small businesses, farmers, fishers, foresters and other rural businesses impacted by storms and floods in the northeastern regions of NSW can access free, confidential support. 

Contact the Rural Financial Counselling Service NSW.

Fines, taxes and duties

You may be eligible for a payment extension, hardship assistance or other allowances from Revenue NSW in relation to: 

  • fines and overdue fines
  • taxes, duties, grants and royalties
  • payroll tax. 

Find out more about Revenue NSW natural disaster relief.

Australian Tax Office

For information about tax considerations when you are recovering from a natural disaster, visit the Australian Taxation Office (ATO).

The ATO provides free webinars for small businesses that need help in times of crisis. 

See more ATO business support and services.

Transport: refunds, fee waivers, concessions

You may be eligible for reduced fees if your vehicle has been lost, destroyed or written off as a result of a declared natural disaster.

Find out more or apply for:

Financial institutions

Banks offer help to customers affected by a natural disaster. This could include financial assistance packages, deferred loans, waived fees and grants.

If you are facing financial difficulty, contact your bank as soon as you can.

For a list of banks and contact details, visit the Australian Banking Association.

icare deferred premium payments

Businesses that have been impacted by storms and floods may be able to defer icare premium payments for up to 3 months. For more information, visit icare.

Related information

Last updated: 4 April 2023