With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

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Tax assistance

ATO is helping business owners who are facing problems meeting tax obligations due to flooding by allowing extra time for paying debts or lodging tax returns, depending on the circumstances. Visit the ATO or call 1800 806 218.

Businesses affected by natural disasters can contact Revenue NSW to discuss the assistance available to help with payroll tax. Call 1300 139 815 to find out more.

Financial institutions

Banks are providing help for customers affected by natural disaster. This includes financial assistance packages, deferred loans, waived fees and grants. Visit the Australian Banking Association for a list of banks and their contact details.