Face to face and/or over the phone
The Service NSW Business Bureau provides the personalised support your business needs, in one convenient place. You can:
- get one-on-one support over the phone, in person, or online
- connect to free, independent, tailored business advice
- manage government transactions with free digital tools.
Natural disaster support
Business premises
Repairing and rebuilding your premises
If you're planning to rebuild, learn more about changes to the rules including:
- temporary works for operating your business
- overview of the planning system, including development applications
- cleaning up and rebuilding.
Help people find your business
Free mail redirection
Business support
Assistance for Aboriginal and Torres Strait Islander businesses
Indigenous Business Australia provides economic development opportunities to Aboriginal and Torres Strait Islander people through:
- loans and financial services
- business finance and partnerships.
Find out about assistance available:
- visit Indigenous Business Australia
- call Indigenous Business Australia on 1800 107 107.
BizRebuild
Business guide to recovering from disaster
The NSW Small Business Commissioner has produced a step-by-step guide to help businesses, from the moment a natural disaster hits to the days, weeks and months ahead.
Find out more and download a copy of Get back to business: A guide to recovering from disaster.
Financial institutions
Businesses that are experiencing financial difficulty can visit the Australian Banking Association’s Financial Assistance Hub for answers to frequently asked questions and guidance on next steps.
Customers will need to contact their financial institutions to discuss the options available to them.
COVID-19 support
ASIC COVID-19 relief
If you're experiencing difficulties meeting your obligations to the Australian Securities & Investments Commission (ASIC) due to COVID-19, you have the option of discussing payment plans and applying for fee waivers. For more information, visit ASIC COVID-19 relief.
business.gov.au
For information from the Australian Government on COVID-19 financial support and resources for small businesses, industries, employers and Indigenous businesses, visit business.gov.au.
Insolvency framework reforms
The Australian Government has made changes to its insolvency framework to enable more small businesses to quickly restructure and survive the impacts of COVID-19.
For more information, visit the Australian Taxation Office.
NSW Small Business Commissioner guides
To help your business prepare for and recover from the impacts of crises and natural disasters, download the helpful free guides available from the Small Business Commissioner website including:
- Prepare for the unexpected: Build a business continuity plan
- Selling to NSW Government: A guide for small business
- Local procurement: A guide to doing business with local councils
- Retail tenancy guide.