Visit our storms and floods page for information on the assistance available for NSW residents and businesses

Dedicated community recovery centres provide face-to-face support for NSW residents affected by recent storms and flooding.

The NSW Government is working in partnership with local government and the Australian Government to provide impacted people with information on and access to:

  • accommodation advice
  • replacing lost documents
  • mental health and wellbeing services
  • support for businesses
  • clean-up services
  • financial assistance
  • insurance and legal support.

Hawkesbury City Council

  • Windsor Recovery Centre, 6 Greenhills Way (off Ham Street), South Windsor.
    Open Monday to Friday, 9am to 5pm; Weekends, 10am to 2pm.
  • North Richmond Recovery Centre, 33 Beaumont Ave, North Richmond.
    Open Monday to Friday, 9am to 5pm; Weekends, 10am to 2pm. 
  • Wisemans Ferry Recovery Centre, 5564 Old Northern Road, Wisemans Ferry. 
    Open Monday to Friday, 10am to 4pm; Weekends, 10am to 2pm. 

Kempsey Shire Council

  • Kempsey Recovery Hub, 57 Elbow St, West Kempsey (next to Service NSW).
    Open Monday to Friday, 8:30am to 4:30pm. 

MidCoast Council

  • Taree Recovery Centre, Old Council Chambers, 2 Pulteney St, Taree. Visit MidCoast Council Flood Recovery Hub for recovery information and outreach recovery locations, or phone MidCoast Flood Recovery Hotline on 1300 545 040.
    Open Monday to Friday, 9am to 5pm.

Nambucca Valley Council

  • Macksville Recovery Centre, Macksville Senior Citizens Centre, 39 Princess St, Macksville. Visit Nambucca Valley Council for local information. 
    Open Monday, Tuesday, Wednesday and Friday, 9:30am to 4pm; Thursday, 9:30am to 6pm.

Penrith City Council

Penrith City Council is conducting outreach via rotating 'village cafes' of council staff members visiting local areas.

Port Macquarie-Hastings Council

  • Port Macquarie Recovery Centre, 143 Gordon St, Port Macquarie. Visit Port Macquarie-Hastings Council for local information, including mobile outreach centres. 
    Open Monday to Friday, 9am to 5pm; Weekends, 9am to 12pm. 
  • Laurieton Recovery Centre, Laurieton School of Arts Hall, 58 Bold St, Laurieton. 
    Open Monday to Friday, 9am to 5pm.