- A Digital White Card (DWC) is an electronic version of a NSW general construction induction training card (white card). It can be used to show that you hold a current general construction induction training card (white card).
- A DWC is optional and will only be issued in addition to a general construction induction training card (white card).
- You must still carry your physical general construction induction training card (white card) as a backup as you may be required to produce it for inspection.
- NSW is the first jurisdiction to offer a DWC, so you should always carry your general construction induction training card (white card) when working outside of NSW as your DWC may not be recognised within the other jurisdiction.
- It is your responsibility to ensure that your phone or other electronic device is working, and the battery is charged. The screen must not be unable to be read due to cracking, dimming, dirt or any other fault, damage or obstruction, otherwise your DWC will not be accepted.
Use of a DWC is conditional upon the Terms and Conditions set out below. Please read the following Terms and Conditions carefully.
1.1. The following Terms and Conditions form an agreement between you and Service NSW, including each party's obligations, the use and misuse of the DWC, and relevant liabilities and indemnities.
1.2. These Terms and Conditions are in force from 2 February 2021.
2. Definitions and interpretation
2.1. In these Terms and Conditions, unless the context otherwise requires:
“Act” means Work Health and Safety Act 2011.
“DWC” means Digital White Card, which is the term used in these Terms and Conditions to refer to Digital General Construction Induction Training Card as defined in clause 5(1) of the Work Health and Safety Regulation 2017.
“NSW” means the State of New South Wales.
“NSW general construction induction training card (white card)” means a physical general construction induction training card (white card) issued by SafeWork NSW.
“DWC Website” means Service NSW Digital White Card website.
“You” means a person who has been issued with a DWC.
2.2. Unless the context requires otherwise, the singular includes the plural and vice versa, reference to a gender includes all genders, reference to “person” includes a natural person, company, body corporate or other form of legal entity, and reference to “including” and “includes” and “for example” is to read as if followed by “without limitation”.
2.3. If a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning.
3. Acceptance of these Terms and Conditions
3.1. By applying for a DWC, you agree to abide by these Terms and Conditions when you use your DWC.
4. DWC Eligibility
4.1. You are eligible for a DWC if you:
- 4.1.1. Have or are able to obtain a MyServiceNSW Account;
- 4.1.2. Have or will link your MyServiceNSW Account to your general construction induction training card (white card);
- 4.1.3. Hold a valid NSW general construction induction training card (white card).
4.2. Your DWC is only valid so long as you hold a current NSW general construction induction training card (white card).
4.3. Service NSW reserves the right to disable your DWC and terminate any access granted to you if:
- 4.3.1. You have breached these Terms and Conditions;
- 4.3.2. Your general construction induction training card (white card) has been cancelled.
5.1. Service NSW handles your personal information in accordance with all applicable privacy laws (including the Privacy and Personal Information Protection Act 1998), its privacy management plan (available on its website), and in accordance with these Terms and Conditions. This includes the collection, security, use and disclosure of your personal information.
5.2. Service NSW will obtain information about your general construction induction training card (white card) from SafeWork NSW (as authorised under the Act) in order to issue your DWC. Service NSW will manage that information in accordance with its privacy management plan, which is available on the Service NSW website. For information on how SafeWork NSW manages your personal information in connection with the General Construction Induction Training Card and DWC, please see the SafeWork NSW Privacy Statement.
5.4. Your DWC contains important personal information, and Service NSW recommends that you do not provide screenshots of your DWC to anyone. Third parties can check DWC without taking a copy.
6. Use of the DWC
6.1. It may take some time before everyone will be ready to accept a DWC. It remains mandatory for you to continue to carry your general construction induction training card (white card).
6.2. You understand and agree that at all times:
- 6.2.1. You must ensure your phone screen or other electronic device is not cracked, shattered or otherwise affected by any damage that may prevent your DWC from being viewed clearly when presented;
- 6.2.2. You must ensure your phone or other electronic device is working and sufficiently charged so that your DWC can be viewed; and
- 6.2.3. You must not fraudulently use or allow another person to use your DWC.
6.3. You must immediately cease using your DWC upon:
- Your general construction induction training card (white card) being cancelled;
- Your general construction induction training card (white card) being confiscated;
- Surrendering your general construction induction training card (white card) for any reason; or
- Having your DWC disabled by Service NSW.
6.4 You are not required to give or hand over your mobile phone or other electronic device on which your DWC is displayed to a person who requires your general construction induction training card (white card) to be produced.
7.1. Obtaining a DWC is free, however you bear all other associated costs (including any data or Internet costs incurred in accessing your DWC).
8. Limitation of Liability and Indemnities
8.1. Service NSW is not liable in the event that you cannot produce a DWC (for example, network connectivity problems) or anyone refuses to accept your DWC as proof of identity. You must continue to carry your general construction induction training card (white card) at all times.
8.2. Except for any liability that cannot be excluded by law, Service NSW (including its officers, employees and agents) will not be liable for any loss or damage whatsoever that is suffered or sustained (including, but not limited to, indirect or consequential loss) or for any death, illness, personal injury, financial loss or property damage suffered or sustained (even caused by negligence), as a result of, or in any way connected with, using the DWC including the unavailability of the DWC or the refusal of a third person to accept your DWC.
8.3. To the extent permitted by law, you agree to release, fully indemnify and keep fully indemnified, Service NSW and SafeWork NSW (including their officers, employees and agents) from and against all liability, cost, loss, damage, expense, claim or other right of action arising out of, or in connection with, your use of a DWC, including the unavailability of the DWC or the refusal of a third person to accept your DWC.
9.1. Any enquiry or complaint is to be directed to Service NSW via NSW Service Centres or by calling 13 77 88.
10.1. You are responsible for obtaining your own independent legal and financial advice regarding these Terms and Conditions.
11.1. Service NSW reserves the right to amend, vary, delete or supplement these Terms and Conditions at any time. If these Terms and Conditions change, you will be asked to confirm your agreement to those changes the next time you access your DWC.
11.2. These Terms and Conditions, as varied, deleted or supplemented from time to time, apply to any future version of, or update to, the DWC software.
12.1. Failure by Service NSW to enforce any of its rights at any stage does not constitute a waiver of those rights.
13.1. If any term in these Terms and Conditions is, becomes or is declared illegal, invalid or unenforceable for any reason whatsoever, it shall be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in full force.
14. Governing Law
14.1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws in NSW. The parties submit to the exclusive jurisdiction of the Courts of NSW and any Court competent to hear appeals from those Courts.
15.1. Any and all provisions or obligations contained in these Terms and Conditions which, by their nature or effect, are required or intended to be observed, kept or performed after termination of these Terms and Conditions will survive the termination of these Terms and Conditions and remain binding upon and for the benefit of the relevant persons.