You can access some NSW Government licences and credentials (certificates and cards) digitally using your smartphone or tablet. Once you add a licence or credential, you can view and show it from your device.

Adding a digital licence or credential to the Service NSW app is optional, free and safe.

Digital licences and credentials do not replace physical cards. In some situations, such as doing construction work, you'll still need to carry your physical card as proof.

You can access the terms and conditions and privacy collection notice for digital licences and credentials at anytime.


To add a digital licence or credential to the Service NSW app:

  1. Download the Service NSW app on your phone. If you already have the app, update to the latest version.
  2. Log in to the Service NSW app with your MyServiceNSW Account details.
  3. To add a licence or credential, select 'Open wallet' from the homescreen and then the 'Add' button.
  4. Follow the prompts to add your licence or credential to the Service NSW app.

Note: Businesses can manage their licences through their Service NSW Business Profile.

What happens next

Once you add a licence or credential, it will be available in your wallet and on the homescreen (if you wish). 

All your licences, credentials and settings are deleted from your device when you log out of the Service NSW app. You’ll need your MyServiceNSW Account email, password and PIN to access your digital licences and credentials again.

Digital licences and credentials

You can access the following digital licences and credentials on the Service NSW app:


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Last updated: 7 June 2024

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