Last updated: 18 May 2023

COVID-19 digital certificate

Digital version of a COVID-19 vaccination certificate

Program status: Closed

Customer sentiment
Approval 72.4%

Issued

3.3m

Before and after school care voucher

A $500 voucher per eligible child was available to reduce the out-of-pocket costs of before and after school care. 

Applications were open from 5 December 2022 to 31 January 2023.

Statistics

Program status: Closed

Customer sentiment
Approval 95.5%

Issued

326,348
Value
$163.2m

Redeemed

249,850
Value
$124.9m

Businesses registered 942

COVID Safe check-ins

Check-ins via Service NSW mobile app

Program status: Closed

Customer sentiment
Approval 94.6%

Total app check-ins

1.73b

Stay NSW Vouchers

Stay NSW Vouchers helped support accommodation providers in NSW impacted by COVID-19.

A $50 voucher was available to use towards the cost of accommodation bookings. ​

The program was open from 21 February 2022 to 9 October 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 94.9%

Issued

2.3m
Value
$113.9m

Redeemed

941,610
Value
$47m

Businesses registered 2,303

Parents NSW Vouchers 

The NSW Government launched Parents NSW Vouchers to reward and thank eligible NSW households for their efforts to support learning from home in 2021.

The 5 x $50 vouchers were available to use at arts, tourism, recreation and accommodation businesses.

The program was open from 7 February 2022 to 9 October 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 89.2%

Voucher redemption

Issued

3.2m
Value
$159.7m

Redeemed

2.5m
Value
$124.9m

Dine & Discover NSW vouchers

Six $25 vouchers, worth $150 in total, to encourage the community to get out
and about and support dining, the arts, and recreation businesses, all of which
have been impacted by COVID-19. 

The program was open from 10 March 2021 to 30 June 2022. 

For a detailed list of program uptake by local government area (LGA), download Dine & Discover vouchers by customer and business locations – PDF (815kb).

Statistics

Program status: Closed

Customer sentiment
Approval 94.4%

Voucher redemption

Issued

33.1m
Value
$827.2m

Redeemed

23.7m
Value
$587m

Alfresco Restart Rebate

A rebate of up to $5,000 for small or medium food and beverage businesses, to create, expand or improve their outdoor dining areas.

Registrations for the rebate were open from 14 December 2021 to 16 September 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 91.5%

Claims

1,752
Value
$8.1m

Paid

1,523
Value
$7.1m

Businesses that successfully registered could claim their rebate for expenses incurred from 14 October 2021 to 30 September 2022.

Small business fees and charges rebate

A $3,000 rebate for small businesses, sole traders and not-for-profit organisations to help pay for government fees and charges.

The program was open from 5 April 2021 to 30 June 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 99%

Received

480,235
Value
$359.4m

Paid

445,118
Value
$228.3m

In progress

30,507

Export assistance grant

A grant of up to $10,000 to support eligible NSW businesses impacted by COVID-19, bushfires or drought, to help them access new global markets or re-enter old ones.

Statistics

Program status: Closed

Customer sentiment
Approval 97.9%

Received

3,696
Value
$28.1m

Approved

1,210
Value
$9.8m

In progress

3

Commercial landlord hardship grant

Support for small commercial or retail landlords whose main source of income was impacted due to providing rent relief to tenants financially impacted by COVID-19 restrictions.

Grants of up to $3,000 per month (GST inclusive), per property, were available for eligible landlords who provided rental waivers to affected tenants. 

Applications were open from 17 November 2021 to 31 May 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 90.6%

Received

5,277
Value
$39m

Paid

3,384
Value
$25m

In progress

2

2022 Small business support grant

Support to help NSW businesses survive the immediate impact of the Omicron COVID-19 strain, covering the month of February 2022.

Grants were paid as a lump sum for the month of February. Payments ranged from $750 to $2,000 per week for eligible employing businesses, based on 20% of their weekly payroll. Eligible non-employing businesses could receive $500 per week.

Applications were open from 16 February to 29 April 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 96.1%

Received

35,215
Value
$133.9m

Paid

25,996
Value
$99.2m

In progress

1

Test and Isolate support payment

A one-off $320 payment to eligible NSW workers who needed to self-isolate and lost income while waiting for their COVID-19 PCR test result.

Applicants were able to apply for one payment at least every 30 days, as needed. 

This support payment was offered from 16 August 2021 to 31 January 2022.

Statistics

Program status: Closed

Customer sentiment
Approval 98.4%

Received

314,244
Value
$100.6m

Approved

288,872
Value
$92.4m

In progress

4

Accommodation Support grant

A $2,000 or $5,000 grant for accommodation providers who experienced cancellations for stays between 25 June and 11 July 2021.

Applications were open from 30 September to 30 November 2021.

Statistics

Program status: Closed

Customer sentiment
Approval 91.9%

Received

5,046
Value
$22.6m

Paid

2,510
Value
$11.5m

In progress

2

COVID-19 business grant (2021)

A grant of either $7,500, $10,500 or $15,000 was available to support NSW businesses for the first 3 weeks of the 2021 COVID restrictions (26 June to 17 July 2021).

Applications were open from 19 July to 1 October 2021.

Statistics

Program status: Closed

Customer sentiment
Approval 98.9%

Received

202,610
Total value
$2.54b

Approved

188,202
Total paid
$2.36b

In progress

15

COVID-19 micro-business grant (2021)

Cash flow support for micro-businesses in NSW that had their work impacted by the lockdown restrictions while continuing to incur business costs.

Applications were open from 26 July to 18 October 2021. Payments ended on 30 November 2021.

Statistics

Program status: Closed

Customer sentiment
Approval 96.6%

Received

82,497
Value
$123.8m

(grant values are based on the value of the first payment)

Approved

63,009
Total applications paid
$781.1m

(includes initial application and recurring payments)

In progress

16

JobSaver payment

Cash flow support for NSW businesses to help maintain their employee headcount, covering the period from 18 July 2021 to the end of the lockdown restrictions in NSW.

Applications were open from 26 July to 18 October 2021. Payments ended on 30 November 2021.

Statistics

Program status: Closed

Customer sentiment
Approval 97%

Received

213,455
Value
$1.09b

(grant values are based on the value of the first payment)

Approved

207,319
Total paid
$7.15b

(includes initial application and recurring payments)

In progress

13

$10,000 small business support grant (2020)

A grant of up to $10,000 to support the ongoing operations of small businesses highly impacted by the NSW public health order of 30 March 2020.

Applications were open from 1 June to 30 June 2020.

Statistics

Program status: Closed

Customer sentiment
Approval 99.2%

Received

58,208
Value
$575m

Approved

52,600
Value
$520.8m

$3,000 small business recovery grant (2020)

A grant of between $500 and $3,000 to help small businesses meet the costs of safely reopening or upscaling operations following the lifting of restrictions in July 2020.

Applications were open from 1 July to 31 August 2020.

Statistics

Program status: Closed

Customer sentiment
Approval 99.2%

Received

38,313
Value
$113.9m

Approved

36,692
Value
$109.1m

Southern Border small business support grant (2020)

A grant of $5,000 or $10,000 to help businesses impacted by the NSW–Victorian border closure that started on 8 July 2020.

Applications were open from 8 September to 18 October 2020.

Statistics

Program status: Closed

Customer sentiment
Approval 100%

Received

2,640
Value
$18.6m

Approved

2,226
Value
$15.3m

Northern Beaches small business hardship grant (2021)

A one-off grant of $3,000 or $5,000 to support businesses that were impacted by the Public Health (COVID-19 Northern Beaches) Order 2020.

Applications were open from 30 April to 11 June 2021.

Statistics

Program status: Closed

Customer sentiment
Approval 98.6%

Received

2,614
Value
$12.3m

Approved

2,485
Value
$11.7m

Return to Work grant

A one-off grant of up to $5,000 to support women wanting to get back into the workforce.

The first round of the program was open from March to October 2021.

Statistics

Program status: Closed

Customer sentiment
Approval 98.6%

Received

1,754
Value
$7.6m

Paid

1,511
Value
$6.6m

In progress

13