Last updated: 19 May 2022
COVID-19 support and payments
Service NSW has played and continues to play a critical role in supporting the NSW community during the COVID-19 pandemic.
Check-ins since July 2021
Check-ins since July 2021
Total app check-ins
Digital vaccination certificate
Started: 15 October 2021
Digital certificate check-ins by top 10 industries
Digital certificate check-ins by top 10 industries
Total linked accounts
Total app check-ins with digital certificate
COVID-19 voucher and recovery programs
Dine & Discover was launched in March 2021 to encourage the community to get out and about and support dining, the arts, and recreation businesses, all of which have been impacted by COVID-19.
NSW residents aged 18 and over can apply for 6 x $25 vouchers, worth $150 in total.
Visit the Dine & Discover page for more information.
Dine & Discover NSW vouchers
Program status: Open
Started: 10 March 2021
Voucher redemption
Voucher redemption
Issued
Value
Redeemed
Value
Businesses registered 16,577
Average customer spend $42.51
Note: In a recent review of the Dine & Discover program, a duplication in the volume of redeemed vouchers was detected. This was due to redeemed vouchers, which were subsequently voided, being included in the overall redemption numbers. The data has now been corrected and the result was a 6.7% reduction in redeemed vouchers.
Parent NSW Vouchers were introduced in February 2022 to reward and thank eligible NSW households for their efforts to support learning from home in 2021.
One person from each eligible household can apply for 5 x $50 vouchers, worth $250 in total.
Visit the Parent NSW Vouchers page for more information.
Parent NSW Vouchers
Program status: Open
Started: 7 February 2022
Voucher redemption
Voucher redemption
Issued
Value
Redeemed
Value
Average customer spend $95.73
Stay NSW Vouchers help support accommodation providers in NSW impacted by COVID-19.
NSW residents aged 18 and over can apply for 1 x $50 voucher to use towards the cost of accommodation bookings.
From 21 February, the Stay NSW Vouchers are being released by Local Government Area (LGA) over a 2-week period. By early March, the vouchers will be available across the state.
Visit the Stay NSW Voucher page for more information.
Stay NSW Voucher
Program status: Open for some LGAs
Started: 21 February 2022
Issued
Value
Redeemed
Value
Businesses registered 2,031
Average customer spend $134.90
COVID-19 business support
Our teams are working at capacity to respond to the huge demand for COVID-19 business support.
We apologise for the delays some customers have experienced and thank them all for their patience while we assess and process thousands of applications daily.
Alfresco Restart Rebate
Program status: Open
Started: 15 December 2021
Received
Registered businesses will receive an email when the claims process opens.
When the claim period opens, businesses that successfully register will be able to claim their rebate for expenses incurred from 14 October 2021 to 30 September 2022.
Commercial Landlord Hardship grant
Program status: Open
Started: 19 November 2021
Received
Value
Paid
Value
In progress
Export assistance grant
Program status: Open
Started: 17 August 2020
Received
Value
Approved
Value
In progress
Small Business Fees and Charges rebate
Program status: Open
Started: 5 April 2021