If you want your assistance animal to accompany you on public transport in NSW, you need to have either a permit from Transport for NSW or accreditation from an organisation endorsed by Transport for NSW. Interstate accreditation must be recognised by Transport for NSW.

Valid accreditation allows your animal to ride with you, free of charge, on trains, buses, ferries, light rail, taxis, private buses and private ferry services.

TfNSW permits are free, and valid for 24 months.

To apply you need:

  • a medical certificate that shows you have a disability
  • proof the animal is registered with your local council (if needed) and a colour photo of the animal
  • recent documents (from the last 6 months) explaining what the animal is trained to do and how you control it.

For more information and how to apply refer to the Transport for NSW website.

Send feedback

Use the general enquiry form on the Transport for NSW website if you have feedback on this service.

Last published: 8 April 2026