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If you'd like your assistance animal to travel with you on public transport, you can apply for an assistance animal permit. This permit allows your animal to ride with you, free of charge, on trains, buses, ferries, light rail, taxis, private buses and private ferry services.

Interstate visitors can apply for an interstate permit, but it's not required if you currently hold a valid permit recognised by Transport for NSW.

Accredited guide dogs, hearing dogs and mindDogs don’t need to have a permit.

What you need

  • the relevant PDF form:
    • 'Application for Assistance Animal Permit' or
    • 'Application for Assistance Animal Permit (Interstate Residents)'.
  • medical evidence of your disability
  • documentation that your assistance animal has received appropriate training from an accredited training organisation.

    How to apply

    1. Download either:
    2. Print and complete the form.
    3. Gather the required documentation and post your application to:

    Customer Manager, TfNSW Concessions
    PO Box 659
    Haymarket NSW 1240

    More information

    • Your assistance animal travels for free, and you pay your normal fare.
    • Permits are free, and valid for 12 months.
    • Always carry your permit with you when you're travelling, as proof of entitlement.
    • On NSW TrainLink Regional services you must book an additional seat for your assistance animal. 
    • You can find out if local transport services recognise the permit by visiting Local Transport Operators.
    You'll be taken to another website.