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If you'd like your assistance animal to travel with you on public transport, you can apply for an assistance animal permit. This permit allows your animal to ride with you, free of charge, on trains, buses, ferries, light rail, taxis, private buses and private ferry services.

Accredited guide dogs and hearing dogs don't need to have a permit.

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  • medical evidence of your disability
  • documentation that your assistance animal has received appropriate training from an accredited training organisation
  • the PDF form – 'Application for Assistance Animal Permit'.
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  1. Select the 'Download PDF form' button.
  2. Print and complete the form.
  3. Gather the required documentation and post your application to:

Transport Concessions Office
Locked Bag 5085
Parramatta NSW 2124

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  • Your assistance animal travels for free, and you pay your normal fare.
  • Permits are free, and valid for 12 months.
  • Always carry your permit with you when you're travelling, as proof of entitlement.
  • You can also get a copy of the PDF form from the Transport Concessions Office, the NSW Branch of Vision Australia, or Guide Dogs Australia.
  • You can find out if local transport services recognise the permit by visiting Local Transport Operators
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