A food safety supervisor (FSS) is someone who is trained to recognise and prevent food handling risks in your business.

Your FSS will need to be trained by a Registered Training Organisation (RTO). They may be the business owner, manager, a supervisor or an employee.

An FSS must be appointed:

  • at each of your premises
  • from the first time food is handled and sold.


You must appoint an FSS if your business prepares and sells food that is:

  • ready to eat
  • potentially hazardous (temperature-controlled)
  • not sold or served in the supplier’s original packaging. 

The FSS must:

  • have a NSW FSS certificate that is less than 5 years old
  • not be the FSS for any other food premises
  • get refresher training from an RTO every 5 years.

How to appoint

  1. Choose at least one person to be the FSS for each of your premises.
  2. If they don’t already have a valid NSW FSS certificate, they need to:
    • select the 'Find an RTO' button
    • complete their FSS training with a NSW Food Authority approved RTO.

More information

You can be fined if you do not:

  • appoint one FSS at each of your premises
  • keep a copy of the FSS certificate on the premises
  • appoint a new FSS within 30 days of an FSS leaving or their certificate expiring. 
Last updated: 16 February 2024