The Welcome Experience is a free service for essential workers relocating to regional NSW.

The service matches and connects new workers with local people and resources. It is currently available in 8 regional NSW locations.

If you're considering moving to Coffs Harbour or Corowa, or have recently moved there, you can book an appointment with Service NSW to find out about:

  • services in the area to help you prepare for the move
  • community events and organisations
  • local attractions.

Note: We are not able to give any financial or medical advice.

Essential workers include those employed by the following NSW Government agencies:

  • Department of Education and Training employees – including primary and secondary school teachers and non-teaching staff
  • NSW Health employees – including nurses, allied health professionals, ambulance staff, visiting medical officers and specialists employed through the Local Health District
  • NSW Police Force employees
  • Department of Communities and Justice employees
  • NSW Fire and Rescue employees
  • General practitioners
  • Allied health professionals
  • Aboriginal Health Practitioners and Aboriginal Health Workers
  • Staff of Aboriginal Medical Services (AMS)
  • Dental practitioners
  • Aged health care professionals
  • Disability support workers
  • Early education and care staff
  • (Country) university teaching staff 

How to book

  1. Select the ‘Book an appointment’ button.
  2. Follow the prompts to complete your request for an appointment.

You’ll receive an appointment confirmation by email.

Note: You can also book an appointment by calling 13 77 88 or by visiting a Service NSW Centre.

Last updated: 15 November 2023
If you need a response, send an enquiry instead.