Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.


If you've booked a rider training course or test with a rider training provider and you want to cancel the booking, you need to contact the provider. They need to be given 7 days notice.


  • you must cancel an online booking made through Service NSW at least 2 days before the scheduled training/testing.

To make sure that you have all the information and documentation you need to complete this transaction, please visit Transport for NSW.

What you need

  • your test/training booking number (on your booking confirmation)
  • your name.

How to cancel

  1. Select the 'Cancel online' button.
  2. Enter your booking details to retrieve your booking.
  3. Cancel the test/training.
  4. View cancellation details, and read and confirm the Terms and Conditions.
  5. Select 'Finish'.

Payment methods

You can review transaction payment options on our payment methods page.

You'll be taken to another website.