Visit our storms and floods page for information on the assistance available for NSW residents and businesses


Australian standards set out specifications and design procedures to ensure products and services consistently perform safely, reliably, and the way they're intended to. There are 2 types of standards, mandatory and voluntary.

Mandatory standards are law, and there are penalties for supplying products that don't comply with them. They are developed by the Australian Competition and Consumer Commission (ACCC) in conjunction with public and industry consultation. There are 2 types of mandatory product standards:

  • Safety standards – requiring goods to comply with particular performance, composition, contents, methods of manufacture or processing, design, construction, finish or packaging rules.
  • Information standards – requiring prescribed information such as labelling, clear instructions and warnings against possible misuse.

You can get copies of mandatory standards by visiting the ACCC Infocentre or calling 1300 302 502

Voluntary standards are published documents and generally represent best practice. They're not automatic legal requirements and are developed by non-government bodies such as Standards Australia, and the international body ISO (International Organization for Standardization). You can search and purchase voluntary standards online.

You'll be taken to another website.