Sydney Water customers who need help with their bills can request payment assistance.

Short and long-term support options are available for home owners and tenants, including:

  • payment plans and extensions
  • free essential plumbing repairs
  • emergency support
  • deductions from Centrelink payments
  • discounts for pensioners.

You can speak with the Sydney Water customer care team on 13 20 92.

Last updated: 28 November 2023

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