Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.


If you're having difficulty paying your energy bill you could be eligible for help through the Energy Accounts Payment Assistance (EAPA) Scheme.

Speak with your electricity or gas supplier to find out what assistance might be available to you. If you're not able to arrange a payment plan with your supplier you can then contact an EAPA provider for an assessment.

EAPA providers include:

  • St Vincent de Paul Society
  • Salvation Army
  • Anglicare
  • Lifeline
  • Mission Australia
  • Migrant Resource Centres
  • Independent Community and Neighbourhood Centres
  • Local Land Councils.

To find your closest EAPA provider, select the button below.

You'll be taken to another website.