COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

Applications and payments

  • Applications for the JobSaver payment are now closed.
  • JobSaver payments ended on 30 November 2021.
  • You’ll need to reconfirm your eligibility for the final fortnight from 22 November to 5 December 2021 by 31 January 2022.
  • The final payment will cover 21 November to 30 November 2021 only.
Text size

Introduction

If you’re a tourism, hospitality or recreation business in NSW with an annual turnover over $250 million and up to $1 billion, and you've been impacted by the recent COVID-19 restrictions, you may be eligible for the 2021 COVID-19 JobSaver payment.

JobSaver will provide cash flow support to impacted businesses to help maintain their NSW employee headcount from the day immediately prior to the month they first experienced the required decline in turnover.

You'll need to nominate the month in which your business first experienced the required decline in turnover on or after 26 June 2021. Once approved, fortnightly payments will be backdated to the start of the month in which your business first experienced the required decline in turnover on or after the commencement of JobSaver on 18 July 2021.

Note: Following the extension of the JobSaver program, you'll need to reconfirm your eligibility each fortnight to continue receiving your payments. This means you will need to confirm that you experienced a turnover decline of 30% or more in the past fortnight due to the impact of the public health order, and that you are maintaining your employee headcount. You must notify Service NSW if your headcount has declined over the payment period.

Payments will initially be equivalent to 40% of the weekly payroll cost incurred prior to the start of COVID-19 restrictions on 26 June 2021, with a maximum weekly payment per group of:

  • $300,000 for eligible businesses with an aggregated annual turnover more than $250 million and up to $500 million
  • $500,000 for eligible businesses with an aggregated annual turnover more than $500 million and up to $1 billion.

JobSaver payments will change to 30% of weekly payroll after NSW reaches 70% double-dose vaccination, taking effect from 10 October 2021.

Payments will change to 15% of weekly payroll after NSW reaches 80% double-dose vaccination, taking effect from 24 October 2021, unless you're in regional NSW.

For businesses and not-for-profit organisations in regional local government areas (excluding the Central Coast, Wollongong, Shellharbour and Blue Mountains), payments will change to 15% of weekly payroll, taking effect from 31 October 2021.

All JobSaver payments will end on 30 November 2021.

Applications are now closed.

Eligibility

To be eligible, your business should:

  • be a tourism, hospitality or recreation business – see Attachment D of the JobSaver payment guidelines for the full list of eligible industries
  • have an active Australian Business Number (ABN)
  • have been operating in NSW on 1 June 2021
  • have an aggregated annual turnover of more than $250 million and up to $1 billion
  • maintain your employee headcount from the day immediately prior to the month you first experienced the required decline in turnover while you continue to receive JobSaver payments.

You must also demonstrate that you experienced a decline in turnover due to the public health order of:

  • 50% for businesses with aggregated annual turnover of more than $250 million and up to $500 million
  • 70% for businesses with aggregated annual turnover of more than $500 million and up to $1 billion.

Eligible businesses can demonstrate the relevant decline in turnover over a minimum one-month period from 26 June 2021, compared to the same period in 2019 or another agreed period.

See the supporting documents you'll need to provide as part of your application.

What you need

  • a MyServiceNSW Account – you can create one when you start your application
  • your proof of identity
  • your valid ABN/ACN number
  • your business banking details for payment
  • evidence of your annual turnover and loss of income
  • Australian income tax return
  • qualified accountant, registered tax agent or registered BAS agent details, where required.

Proof of identity

Two proof of identity documents are required. They may include:

  • Australian driver licence
  • Medicare card
  • Australian passport
  • Australian birth certificate
  • Australian travel visa
  • Australian citizenship certificate
  • Australian certificate of registration by descent
  • Australian ImmiCard.

How to apply

Applications are now closed. If you need assistance, please call us on 13 77 88.

More information

  • Each ABN can apply for JobSaver only once.
  • Separate businesses under one ABN will not be eligible separately.
  • The relevant COVID-19 restrictions are:
    • Public Health (COVID-19 Temporary Movement and Gathering Restrictions) Order 2021 issued on 26 June 2021
    • stay-at-home order issued on 25 June 2021
    • stay-at-home order issued on 27 May 2021.
  • Employees can receive Commonwealth COVID-19 Disaster Payments if their employer is receiving JobSaver.