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The National Disability Insurance Scheme (NDIS) replaces the current disability support system and gives people with permanent and significant disability, choice and control over the support they receive.

The scheme is Australia-wide and eligible NSW citizens can now apply for access. The NSW Government will assist participants in accessing the supports they require.

The first step you need to take is to find out if you meet the eligibility requirements.


To apply to become an NDIS participant you must:

  • be an Australian citizen or hold a permanent visa or a Protected Special Category visa
  • have a permanent disability that significantly affects your ability to take part in everyday activities
  • be aged less than 65 when you first enter the NDIS.

Visit Accessing the NDIS for more information, or call us on 13 77 88.

More information

Can I still receive support if I do not meet the access requirements for the NDIS?

A person does not have to be an NDIS participant to receive support from the NDIS.

The NDIS connects people with disability, their families and carers (including people who are not NDIS participants) to disability and mainstream supports in their community.

You can find out more by visiting Ability Links NSW.

What should I do if I am over 65?

If you’re 65 years or over and currently receive NSW Government disability supports, you will not be disadvantaged. You'll continue to receive supports that achieve similar outcomes to those you are currently receiving.

You can find out more by visiting My Aged Care.

Children under 7 years of age

Children under 7 years who have a disability may be eligible to receive support from the NDIS through the Early Childhood Early Intervention (ECEI) approach.

The NDIS has engaged Early Childhood Partners around Australia to deliver early childhood intervention for children aged 0-6 years.

Need help?

  • For more information visit NDIS or call 1800 800 110.
  • If you have a complaint about an NDIS Service Provider visit NDIS Quality and Safeguards Commission or call 1800 035 544.
  • Visit Contact us to get in touch with the NDIA if you'd like help with any of the following:
    • you're already an NDIS participant
    • your application for the NDIS has been rejected previously
    • you're unhappy with your existing NDIS plan
    • you have questions about your NDIS plan
    • you have a complaint about your NDIS plan.
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