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Introduction

DCJ Housing provides Rentstart bond loans to help eligible clients set up or maintain a tenancy in the private rental market. You can make a Rentstart Bond Loan payment online via credit card or direct debit.

Eligibility

  • You're eligible if you've signed a Bond Loan Agreement and are required to make Bond Loan payments.

     

What you need

  • your Bond Loan payment reference number
  • the amount you need to pay, and
  • your credit card details, or
  • your bank details (if using the direct debit payment option).

How to pay

  1. Select the 'Pay online' button.
  2. Select 'Internet'.
  3. Select 'Repay your Bond Loan'.
  4. Enter your Bond Loan Payment Reference number.
  5. Enter the amount you need to pay.
  6. Select your method of payment, either:
  • Credit Card
  1. Enter your card details
  2. Select 'Next' to proceed.
  3. Confirm payment.

or

  • Direct Debit
  1. Read and accept the Direct Debit Request Agreement.
  2. Enter your bank account details.
  3. Select 'Next' to proceed.
  4. Confirm payment.

More information

  • If you receive an income from Centrelink, and you'd like to have your Rentstart Bond Loan payments automatically deducted from your pension/allowance, visit your local DCJ Housing office and complete an Authority for Bond Loan Deduction form.

To make sure that you have all the information and documentation you need to complete this transaction, please visit DCJ Housing.

 

Payment methods

Internet (direct debit from savings or cheque accounts, or payment via credit card)

  • Your payments are made via a secure online page.
  • If paying by direct debit:
    • you'll first need to read and accept the Direct Debit Request Agreement
    • it's your responsibility to have enough funds available in your account to allow DCJ Housing to debit the authorised amount. 
  • DCJ Housing may not agree to your paying by direct debit if you have a poor payment history using that option.
  • You can change your payment method at any time, provided you ensure that you'll pay your tenancy charges on time.
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