Register as an employer for the Community Services Industry portable long service leave scheme

Introduction

The NSW Government is introducing a new Community Services Industry portable long service leave scheme on 1 July 2025. Levies and record-keeping responsibilities will only be calculated from 1 July 2025 onwards. Find out how the scheme works and what types of workers are eligible.

Eligibility

Eligible employers are people who employ one or more persons to do community service work or supply a person through a labour hire arrangement to do community service work. 

Community service work is defined as: 

  • work to provide a community service, or
  • work for an employer, if the predominant purpose of the employer is to provide a community service. 

There are 31 types of community service work covered by the scheme. For more information on eligibility, visit Assess employer eligibility for the scheme. 

What you need

  • MyServiceNSW Account

  • Business details: 

    • an ABN or ACN 

    • primary address for the business you're registering

    • registered office address (if you're a corporation).

  • Supporting information:

    • contact information listed on the Australian Business Register if you're applying on behalf of the business. 

How to apply

  1. Select the 'Start registration' button.
  2. Log in, or create your MyServiceNSW Account.
  3. Follow the prompts to register for the scheme.

Note: If there is any incorrect information in your application after submission, you will need to wait 14 days before submitting a new application for the same ABN. 

More information

  • If your business has more than one location under the same business name and ABN, you can add other locations in your Service NSW Business Profile after you have successfully registered. You will need to have separate ABNs for each application.
  • After your registration is received, it will be reviewed by Service NSW and you'll be notified of the outcome. This may take up to 5 business days.
  • Service NSW will provide registered businesses with details on how to take part in the scheme.
  • If you're applying on behalf of the business, the Principal Authority will have 14 days to accept or decline the registration before it's deleted and a new registration will need to be completed. 

Contact

If you have questions about the scheme:
  • you can call 13 14 41 Monday to Friday between 8:30am and 5pm (Sydney time).
Last updated: 5 August 2025