With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

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If the equipment provided to you by EnableNSW needs repairing, or you need to re-order continence, Home Enteral Nutrition or respiratory consumable products, you can do this by email or phone, as long as:

  • the equipment has been funded by EnableNSW
  • the items you need are being funded by EnableNSW.

What you need

  • your full name
  • date of birth 
  • residential address
  • best contact number 
  • the equipment that needs repairing or the consumable items you want to reorder.

How to order

Email the details to enable@health.nsw.gov.au or call 1800 362 253 and select the appropriate option.