With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88. 
COVID-19 assistance

Jobs at Service NSW

We’re looking for talented people, who are passionate about giving customers a great experience. Join our team now. 

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Why join us?

Service NSW is passionate about building a culture where reward and recognition are at the heart of our team environment.

We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. 

These are our key areas:

  • Customer Service
  • Information Technology
  • Digital Innovation and Services
  • Human Resources
  • Client Relationship Management
  • Corporate Services
  • Graduate programs

Search jobs

Find a job

You can view our current opportunities on I Work for NSW. To find jobs in your area, select a location below:

Sydney Region

Central & North Coasts - Newcastle & Hunter Valley

Illawarra & South Coast

Regional NSW

How to apply

  1. Search for a job at I Work for NSW.
  2. Review the job advertisement and role description.
  3. Select the 'Apply Online' button.
  4. Complete and submit your application.
  5. Check that you've received an email confirming your application.

If you don't receive a confirmation email, check your junk or spam folders.

For further assistance, read the application checklist or frequently asked questions. 

Application process

Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive.

The application process will include a range of assessment techniques to help determine your suitability for the position. Our recruitment process is in line with the Government Sector Employment Act 2013.

Some of the assessments we use are: 

  • personality tests
  • cognitive ability tests
  • behavioural interviews
  • work sample exercises
  • group exercises
  • role plays.

Below is a general guide to our recruitment process: 

  • application
  • screening
  • interview and assessments
  • reference checks
  • screening checks
  • employment offer or inclusion in our candidate database.

Recruitment times can vary and may take longer if we receive a high number of applications.

Candidate documents are not kept for future jobs. You need to reapply if you find another opportunity.