Our leadership team

Meet our leaders

Service NSW's leadership team works to achieve the best outcomes and customer service for all people in NSW.

Greg Wells

Managing Director

Christine Kosorukow

Executive Director, Service Delivery

Cassandra Gibbens

Executive Director, Customer Care & Business Bureau

Catherine Ellis

Executive Director, Enterprise, Risk & Enablement

Howard Trang

Chief Digital Officer

Dawn Routledge

Executive Director, Partnerships, Projects and Insights