Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses

Agricultural and Animal Services Hotline

The NSW Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues.

Contact the Agricultural and Animal Services Hotline on 1800 814 647 for:

  • emergency fodder (up to 3 days supply)
  • stock water
  • stock assessment
  • stock euthanasia and burial
  • livestock feeding and management advice
  • care of animals in evacuation centres.

Charles Sturt University

The Equine Centre is treating severely scorched horses. For assistance, call 02 6933 2323.  


For assistance with pets, livestock (including horses), and wildlife: 

University of Sydney

  • The Avian Reptile and Exotic Pet Hospital has opened a 24/7 bushfire wildlife emergency advice hotline for veterinarians and wildlife carers who need immediate advice. Call 0408 937 047
  • The Koala Health Club is providing veterinarians and other wildlife agencies free chlamydia testing kits for koalas, to minimise the spread of the disease. 


For advice and assistance regarding injured wildlife, visit WIRES Emergency Advice, or call 1300 094 737.