Quick exit

Call Emergency Triple Zero (000) if you or your children are in immediate danger.

24/7 telephone services

You can call these crisis lines 24 hours a day, 7 days a week.

If you or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.

Accessibility and translation support

If you’re deaf or have a hearing or speech impairment, you can call these numbers through the National Relay Service. Choose your access option and ask for the relevant number.

For translation and interpreter services, call 13 14 50 and ask the interpreter to phone the relevant number.

Face-to-face services

You can access mental health support by contacting:

Help in a disaster

Free counselling

To speak with a social worker, call the disaster recovery assistance hotline on 180 22 66.

You may be eligible for free counselling sessions if you have been affected by a declared natural disaster and you have a mental health treatment plan

Learn more about:

Rural adversity mental health program (RAMHP)

RAMHP can provide support to ensure individuals in flood, drought, or bushfire impacted communities access the right care at the right time.

Beyond Blue

Emerging Minds

Resources to help adults and children, community leaders, educators and healthcare practitioners: 

Headspace

Resources for young people affected by a natural disaster include: 

Kids Helpline

Kids Helpline has resources dedicated to helping kids deal with natural disasters.

Bushfires recovery guide

Healing Foundation

More support and useful contacts

More information

Last updated: 14 February 2024