Automatic language translation

Our website uses a free online language translation service to automatically translate our content into a variety of community languages.

Automatic translations are provided as a guide only. Automatic translations are quick and convenient, but may not be accurate.

To use the automatic translator, select your preferred language from the translation tool at the top right-hand corner of any page on this website. Note that we may choose to keep sections of content in English if we are unsure the translation will be accurate. So on some pages the translation tool may be completely hidden, or on others allow only English to be selected.

Note: Automatic language translation is not available for Internet Explorer browsers.

Call us using an interpreter

To call us using an interpreter, please call the National Translating and Interpreting Service on 131 450, and ask them to call us on 13 77 88. The service provides immediate phone interpreting.

Language assistance at service centres

Community languages

At some Service NSW service centres, you'll find staff who can speak languages other than English that are popular in the local community. This is part of the New South Wales Government's Community Language Allowance Scheme.

Auslan interpreting

If you’re deaf or hard of hearing and visiting a service centre, you can ask for free Auslan video remote interpreting.

Live captioning

If you have difficulty hearing, or you're speaking English as an additional language, remote live captioning is available at all service centres, free of charge.

Translation and interpreter services

Document translation

If you need a personal document translated into English from another language, or from English into another language, you may be able to book a document translation at a service centre. Learn more at our Apply for document translation services page.

Face-to-face interpreters

You can book an interpreter using the Multicultural NSW Language Services Unit. The Language Services Unit offers on-site, face-to-face interpreters 24 hours a day, 7 days a week. Learn more at our Book an interpreter page.

Multicultural Youth Linker appointments

Young people from refugee, migrant and similar backgrounds can access this free service to get support with navigating and accessing government and non-government services. You can book an appointment online, by phone, or by visiting a Service NSW Centre. Face-to-face appointments are available at some service centres. Find out more about the Multicultural Youth Linker Program.

Related information

Last updated: 7 December 2023