Automatic language translation

To use the automatic translator, select the 'Change language' button in the main menu and choose a language from the drop-down options.

Our website offers language translation that will automatically translate page content. Automatic translations are quick and convenient but they are provided as a guide only as they may not be accurate.

While automatic translation is generally available we may choose to keep sections of content in English if we are unsure the translation will be accurate. So on some pages the translation tool may be completely hidden, or on others allow only English to be selected.

Note: Automatic language translation is not available for Internet Explorer browsers.

Call us using an interpreter

To call us using an interpreter, please call the National Translating and Interpreting Service on 131 450, and ask them to call us on 13 77 88. The service provides immediate phone interpreting.

Language assistance at service centres

Auslan interpreting

If you’re deaf or hard of hearing and visiting a service centre, you can ask for free Auslan video remote interpreting.

Live captioning

If you have difficulty hearing, or you're speaking English as an additional language, remote live captioning is available at all service centres, free of charge.

Translation and interpreter services

Document translation

If you need a personal document translated into English from another language, or from English into another language, you may be able to book a document translation at a service centre. Learn more at our Apply for document translation services page.

Face-to-face interpreters

You can book an interpreter using the Multicultural NSW Language Services Unit. The Language Services Unit offers on-site, face-to-face interpreters 24 hours a day, 7 days a week. Learn more at our Book an interpreter page.

Multicultural Youth Linker appointments

Young people from refugee, migrant and similar backgrounds can access this free service to get support with navigating and accessing government and non-government services. You can book an appointment online, by phone, or by visiting a Service NSW Centre. Face-to-face appointments are available at some service centres. Find out more about the Multicultural Youth Linker Program.

Related information

Last updated: 15 February 2024