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Automatic language translation

Our website uses a free online language translation service to automatically translate our content into a variety of community languages.

Automatic translations are provided as a guide only. Automatic translations are quick and convenient, but may not be accurate.

To use the automatic translator, select your preferred language from the translation tool at the top right hand corner of any page on this website.

Note: Automatic language translation is not available for Internet Explorer browsers. 

Call us using an interpreter

To call us using an interpreter, please call the National Translating and Interpreting Service on 131 450, and ask them to call us on 13 77 88. The service provides immediate phone interpreting.

Community languages in service centres

At some Service NSW service centres, you'll find staff who can speak languages other than English that are popular in the local community. This is a part of the New South Wales Government's Community Language Allowance Scheme.

Auslan interpreting in service centres

If you’re deaf or hard of hearing, Auslan video remote interpreting is available at all service centres, free of charge.

Live captioning in services

If you have difficulty hearing, or you're speaking English as an additional language, remote live captioning is available at all service centres, free of charge. 

Translation and interpreter services

Document translation

If you need a personal document translated into English from another language, or from English into another language, you may be able to book document translation at a service centre. Learn more at our Apply for document translation services page.

Face-to-face interpreters

You can book an interpreter using the Multicultural NSW Language Services Unit. The Language Services Unit offers on-site, face-to-face interpreters 24 hours a day, 7 days a week. Learn more at our Book an interpreter page.

Last updated: 20 July 2020