24/7 telephone services

You can call these crisis lines 24 hours a day, 7 days a week.

If you or someone you are with is in immediate danger, please call 000 or go to your nearest hospital emergency department.

Face-to-face services

You can access mental health support by contacting:

    Help in a disaster

    Free counselling

    To speak with a social worker, call the disaster recovery assistance hotline on 180 22 66.

    You may be eligible for free counselling sessions if you have been affected by a declared natural disaster and you have a mental health treatment plan

    Learn more about:

    Local support during floods

    During floods, you can find local information, wellbeing support and more.

    Rural adversity mental health program (RAMHP)

    RAMHP can provide support to ensure individuals in flood, drought, or bushfire impacted communities access the right care at the right time.

    Beyond Blue

    Emerging Minds

    Resources to help adults and children, community leaders, educators and healthcare practitioners: 


    Resources for young people affected by a natural disaster include: 

    Kids Helpline

    Kids Helpline has resources dedicated to helping kids deal with natural disasters.

    Mental health services and resources

    Beyond Blue

    Black Dog Institute


    Head to Health

    Kids Helpline

    WayAhead Directory

    More information

    Last updated: 9 January 2023