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The taxi transport subsidy scheme (TTSS) supports NSW residents who are unable to use public transport because of a severe and permanent disability.

If you're eligible, you could receive a subsidy of 50% of a taxi fare, up to a maximum subsidy of $60 and only pay the remaining fare. This includes travel in wheelchair accessible taxis.


To apply for the TTSS, you must:

  • be a permanent resident of Australia
  • normally reside in NSW
  • not be a member of a similar scheme in another Australian state or territory
  • be over school age (preschool-aged children, regardless of disability, are not eligible)
  • have a severe and permanent disability in one of the following categories:
    • ambulatory, mobility or functional
    • visual impairment
    • epilepsy
    • intellectual disability (cognitive impairment)
    • speech and/or hearing.

Participation in TTSS is not means tested.

What you need

  • the PDF form – 'Taxi Transport Subsidy Scheme Application Form'
  • your doctor or specialist to complete the relevant sections in Parts B and C of the application form
    • this may require you to book an appointment, or take the form with you on your next visit.

How to apply

  1. Read and ensure you understand the TTSS Terms and Conditions.
  2. Download and print Taxi Transport Subsidy Scheme Application Form – PDF.
  3. Complete Part A of the form, and have your doctor or specialist complete the relevant sections in Parts B and C.
  4. Sign and date the form.
  5. Prepare digital copies of:
    • the completed application form
    • supporting documents such as medical reports.
  6. Select the 'Apply online' button.
  7. Enter the information requested in the online form.
  8. Upload (attach) your documents.
  9. Select 'Send' to lodge your application.

If you don't wish to apply online:

  1. Gather together your supporting documents such as medical reports and your completed application form, and post to:

Taxi Transport Subsidy Scheme
PO Box K659
Haymarket NSW 1240

More information

  • The TTSS is a docket system. If your application is successful you'll be sent dockets specific to your needs.
  • One travel docket can be used per journey. You give the driver a completed docket for 50% of the fare up to $60, and you pay the remaining fare.
  • Each application is reviewed by Transport for NSW's independent medical assessor, so it's important that your medical practitioner or treating specialist provides enough detail and supporting documents so the severity of your disability or medical condition can be accurately assessed.
  • If you're receiving treatment or undergoing rehabilitation which is expected to improve your condition, you're not eligible for the scheme.
  • The National Disability Insurance Scheme does not change the way customers use their TTSS dockets.
  • Transport for NSW reserves the right to decline your application if you have previously been suspended or removed from the NSW Scheme or a similar scheme in another state or territory.

For further information on the TTSS, including the Terms and Conditions, download the Information Booklet – PDF.

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