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The taxi transport subsidy scheme (TTSS) supports NSW residents who are unable to use public transport because of a severe and permanent disability. If you're eligible, you'll receive a book of subsidy dockets to use for up to half the metered fare, to a maximum of $60.00 per trip.

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  • your doctor or specialist to complete Parts B and C of the application form (this may require you to book an appointment, or take the form with you on your next visit)
  • the PDF form – 'Taxi Transport Subsidy Scheme Application Form' (if you'd like the form to be sent to you by mail, phone TTSS (toll free) 1800 623 724)
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  1. Read and ensure you understand the TTSS Terms and Conditions
  2. Select the 'Download PDF form' button.
  3. Print and complete Part A of the form, and have your doctor or specialist complete Parts B and C.
  4. Sign and date the form at page 18.
  5. Gather together your supporting documents such as medical reports, and post your application (Parts A, B, C and D – pages 8 to 19) to:

Taxi Transport Subsidy Scheme
Locked Bag 5067
Parramatta NSW 2124

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To apply for the TTSS, you must:

  • be a permanent resident of Australia
  • normally reside in NSW
  • not be a member of a similar scheme in another Australian state or territory
  • be over school age (school aged children, regardless of disability, are not eligible)
  • have a severe and permanent disability in one of the following categories:
    • ambulatory or mobility
    • epilepsy
    • intellectual, or
    • speech, hearing, functional.

Participation in TTSS is not means tested.

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  • The Terms and Conditions are also included in your Information Booklet – PDF
  • If you use a wheelchair when you travel, the TTSS travel vouchers for a Wheelchair Accessible Taxi (WAT) have an account number starting with either an '08' or '09' (for example, 08123123). If the number starts with '01' through to '07' don't use it for a WAT, as the taxi driver can't claim a supplementary payment.
  • Each application is reviewed by Transport for NSW's independent medical assessor, so it's important that your medical practitioner or treating specialist provides enough detail and supporting documents so the severity of your disability or medical condition can be accurately assessed.
  • If you're receiving treatment or undergoing rehabilitation which is expected to improve your condition, you're not eligible for the scheme.
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Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

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