You must cancel an online booking made through Service NSW at least 2 days before the scheduled training/testing.

To make sure that you have all the information and documentation you need to complete this transaction, please visit Transport for NSW.

Note: If you've booked a rider training course or test with a rider training provider and you want to cancel the booking, you need to contact the provider. They need to be given 7 days notice.

What you need

  • your test/training booking number (on your booking confirmation).

How to cancel

  1. Select the 'Cancel online' button.
  2. Enter your booking details to retrieve your booking.
  3. Cancel the test/training.
  4. View cancellation details, and read and confirm the Terms and Conditions.
  5. Select 'Finish'.

Payment methods

You can review transaction payment options on our payment methods page.

Last updated: 28 November 2023