Due to technical issues with the E-Toll platform, you may experience delays with the transaction and response times. The E-Toll team is working to resolve the issue and apologise for any inconvenience.

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You can change the address or contact details on your Transport for NSW personal E-Toll Account online.


You must be the account holder or an additional contact.

What you need

  • your account details
  • your new address or contact details.

How to change

  1. Select the 'Change online' button.
  2. Log in to your account.
  3. Select 'My details'.
  4. Select 'Customer details'.
  5. Enter the changes and submit.

Note: If you have not logged into your E-Toll account since 1 March 2022, you'll need to reset your password by selecting ‘Forgot my password’.

You'll be taken to another website.