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If you want to change or correct your personal details – for example, date of birth or gender – on your driver licence, NSW Photo Card or mobility parking scheme permit, you'll need to visit a Service NSW centre.

What you need

  • the Replacement Application form
  • acceptable proof of identity documents
  • an original Birth Certificate showing your correct date of birth and name
  • for change of gender only, the Change of Records form, plus one of the following:
    • original Birth Certificate with your new gender indicated
    • a recognised details certificate issued by the Australian Registry of Births, Deaths & Marriages (or equivalent Australian authority) that states your gender
    • a medical certificate confirming your gender from an Australian registered medical practitioner, or a medical certificate confirming your gender from the surgeon/clinic where the sex affirmation surgery was conducted.

How to change

  1. Download, print and complete the Replacement Application – PDF.
  2. Download, print and complete the Change of Records – PDF (if applicable).
  3. Gather all the required documentation, and then visit a service centre to submit your application.

More information

  • When you apply for or renew a photo card at a service centre, it will be posted to you at no extra cost, generally within 5 to 10 working days.
  • If you haven’t received your photo card through the mail within 10 days, contact Transport for NSW (TfNSW) on 13 22 13.
  • Renewal notices are mailed generally within 6 weeks of the card's expiry date. This means you have plenty of time to plan ahead and renew early.
  • For driver licence renewals or applications a receipt is provided which allows people to drive until the card arrives in the mail. The receipt is valid for 30 days.
  • Changes to residential address, mailing address, email, or mobile number can be done online.
Last updated: 22 December 2022