If you're registered as a tobacco/e-cigarette retailer with NSW Health and you'd like to change the registration details of your Retailer Identification Number (RIN), you can do so online.

Online, you will be able to:

  • manage organisation details
  • manage roles
  • manage premises, or
  • download a RIN certificate


  • A person named on the RIN such as the owner, director or contact person, and whose email address or mobile phone number is recorded on the RIN.
  • If there's no email/mobile number assigned to the person on the RIN, then they'll need to call the Tobacco Information Line on 1800 357 412.

What you need

  • your RIN
  • name registered on the RIN.

How to request

  1. Check the eligibility requirements.
  2. Select the 'Manage online' button.
  3. Read and agree to the Terms and Conditions.
  4. Select 'Start' and then follow the prompts.

More information

  • If the tobacco retailing business is changing ownership, a new notification needs to be made for that business. A new RIN will be provided, and the old RIN needs to be cancelled.
  • All the tobacco and/or e-cigarette retailing premises within a business can be included under a single notification if they are operating under the same ABN/ACN. 
Last updated: 28 November 2023