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If you've received a bill for your NSW ambulance service, you can pay online.

Ambulance fees are based on a call out charge plus a per kilometre charge, based on the round trip between the ambulance station, pick up address, destination and return to the ambulance station.

Medicare doesn't cover the costs.

Ambulance fee exemptions: some ambulance services are provided free of charge to people who meet certain criteria.

Pay online
  • your payment reference number (located in the 'How to pay' section of the invoice)
  • the issue date (located in the box on the top right hand corner of the invoice)
  • your method of payment.
Pay online
  1. Select the 'Pay online' button.
  2. Enter your payment reference number and the issue date.
  3. Check the 'I'm not a robot' box.
  4. Select 'Next'.
  5. Enter your payment details.
Pay online

Anyone who received an invoice can pay the NSW ambulance fee.

However, you may be eligible for an exemption, if you're :

  • a pensioner and concession card holder
  • a resident with private health insurance
  • eligible for these other exemptions.
Pay online
  • The NSW government subsidises 49% of ambulance fees for NSW residents only.
  • If you're finding it difficult to pay the fee, you can arrange for a payment plan or apply for a fee review.
  • If you're exempt from payment, provide your details online.
  • If you don't pay your ambulance bill, it will be given to Revenue NSW to deal with.
Pay online

Payment methods

For online transactions:

  • credit or debit card (MasterCard, Visa, UnionPay, Diners Club or American Express).

For phone transactions:

  • credit or debit card (MasterCard, Visa, or American Express).

For transactions in person at a service centre:

  • cash (in Australian currency)
  • cheque (personal, bank or agency drawn)
  • money order
  • credit or debit card (MasterCard, Visa, American Express* or EFTPOS), or
  • Android Pay app.

Please note that you may need to pay a merchant fee when paying by credit or debit card.

* Unfortunately, some locations may not accept American Express.

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