Replace an RSA or RCG competency card

If your RSA and/or RCG competency card has been lost, stolen or damaged, you'll need to request a replacement card.

You can do this online. Make sure your email address or mobile phone number is on record with Liquor & Gaming NSW.

You can also access a free digital version of your competency card through the Service NSW mobile app. To find out more about digital licences, see Get started with digital licences.

• your competency card number (if known)
• your personal details
• the reason why you need to replace your card
• your payment.

1. Select the 'Replace online' button.
2. Select 'Start'.
3. Enter your card number (if known), and your name.
4. Select 'Next'.
5. Enter the required information.

• If you don't need a replacement card, but do need to update your contact details, you can use the online form.
• It can take up to 4 weeks to get your new card.