Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Driver testing and COVID-19

In response to the latest health advice and risks associated with COVID-19, the following changes have been made:

  • Driver testing across NSW has been postponed for a minimum period of 2 months. This change comes into effect immediately, and applies to all practical driver assessments conducted by Service NSW.
    • Note: This does not apply to assessments conducted via the Heavy Vehicle Competency Based Assessment Program or any other assessment provider outside of Service NSW.
  • Aged driving assessments will be deferred for a minimum period of 3 months.
  • Holders of a current overseas licence who have become permanent residents now have 6 months to convert to a NSW licence.

If you believe you have an urgent need for your driving test to be conducted, or you'd like more detailed information, visit Driver testing and COVID-19.

Introduction

If you've booked a driver or rider licence test and need to view, change or cancel it, you can do this online within the required notice period.

Any change or cancellation to your booking needs to be made at least:

  • one day before your scheduled Driver/Rider Knowledge Test, Hazard Perception Test or Driver Qualification Test
  • 2 days before your scheduled Driving Test
  • 2 days before your Practical Skills Test (Kerbside Test) if you're in an undeclared area.

This also includes any tests you may need to take to change your licence class and type. 

If you’ve cancelled your test within the required notice period, you may be able to get a refund. Call us on 13 77 88 or visit a service centre to make a request.

Note: If you want to make changes to a rider training/testing booking made with a rider training provider, you need to contact the provider.

What you need

  • your booking number (see your booking confirmation email)
  • your personal details.

How to view, change or cancel

  1. Select the 'Change online' button.
  2. Enter your booking number.
  3. Enter your family name.
  4. Select 'Continue'.
  5. Follow the prompts to view, change or cancel your test.
You'll be taken to another website.