Face-to-face and/or over the phone
Business Concierge Service
The Business Concierge Service can help you in:
- identifying what support is available for you
- completing any financial relief application forms that are relevant to your situation.
Business Connect provides professional advisors, all of whom have experience in running their own small business. They'll be able to help you with:
- developing a customised recovery strategy
- managing your cashflow
- accessing finance including grants and loans
- marketing your business to reach new customers
- connecting to other government support and local professional services.
Due to COVID-19, advisory services are only available by video conference and phone support. Services are free for businesses impacted by bushfires.
Business support event locations
Business support specialist are available to help you if your business has been impacted by the NSW bushfires. Visit Business support locations and special events for detailed information.
Note: You can also access business support specialists at our mobile service centres and service centres.
Support for business owners and trainee staff
Training Services NSW can help affected businesses to:
- gain new skills or upskill to create new income streams
- access partial funding for qualifications for displaced workers
- assist displaced workers and other community members to retrain for new job opportunities.
For more information call your local Training Services NSW Regional Office on 13 28 11.
SES – Emergency Business Continuity Plan
The Emergency Business Continuity Plan guides you through preparing and planning for emergencies so you become aware of the risks, and more able to potentially reduce the damage and associated costs, if a natural disaster occurs.
Temporary workspace locations
Small businesses that have had property damaged by bushfire can now use portable offices, such as shipping containers, to conduct business activities for up to 2 years without needing council approval. Up to 2 portable offices per business are permitted.
Only existing approved businesses operating in business and industrial zones are eligible to work from portable offices without council approval. Portable offices must be used for a previously approved commercial or industrial purpose.
This initiative aims to support community recovery by ensuring business owners can rebuild their permanent premises while continuing to earn an income, employ local residents and contribute to the local economy.
For more information, visit NSW Planning.
A number of universities in NSW are offering free temporary workspaces for impacted or displaced local businesses. These include desks, wi-fi, printing, conference and meeting rooms and parking.
Charles Sturt University
Location: AgriTech Incubator, Wagga Wagga
What's available: 20 desks, wi-fi.
Location: Wangaratta Study Centre, Wangaratta
What's available: 7 desks, group rooms, teaching kitchen and lab space for 40 people.
Location: Bathurst campus
What's available: Space may be available on a case-by-case basis.
Bookings: Siobhan Howard, 6933 4004
University of Newcastle
Location: Williamtown I2N Hub, 1 Technology Place, Aerospace Centre, Williamtown
What's available: 8 desks, wi-fi, printing, parking.
Location: Hunter Street I2N Hub, 376 Hunter St, Newcastle
What's available: 6 desks, wi-fi, public transport access.
Location: Muswellbrook I2N Hub, 87 Hill St, Muswellbrook
What's available: 4 desks, conference room, meeting rooms.
Bookings: Siobhan Curran, 4921 6951.
University of Wollongong
Location: iAccelerate, Squire’s Way, North Wollongong
What's available: 20 desks, wi-fi, parking.
Bookings: Moira Buckley, 4239 2150.
Western Sydney University
Location: Bankstown Campus, Horsley Road & Bullecourt Avenue, Milperra
What's available: Approximately 168 square metres of open office and a 14 square metre meeting room plus amenities.
Location: Penrith Campus, Second Avenue, Kingswood
What’s available: Approximately 88 square metres of office space and a 19 square metre meeting space plus amenities.
Location: Hawkesbury Campus, Bourke Street, Richmond
What’s available: Approx 147 square metres of office space (shared or individual rooms) plus amenities.
Location: Campbelltown Campus, Corner of Narellan Road & Gilchrist Drive, Campbelltown
What’s available: Approximately 71 square metres of office space.