Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts.  For help, go to our MFA set up guide.

Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

Bankstown Central
Shop SP350-351
(Past the food court next to Myer)
North Terrace
Bankstown NSW 2200

Opening hours

Opening hours for

Monday 16 June
  • Open 8:30am to 6pm
Tuesday 17 June
  • Open 8:30am to 6pm
  • Quiet Hour 10am to 11am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Wednesday 18 June
  • Open 8:30am to 6pm
Thursday 19 June
  • Open 8:30am to 6pm
Friday 20 June
  • Open 8:30am to 6pm
Saturday 21 June
  • Open 8:30am to 12:30pm
Sunday 22 June
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 1pm to 2pm: A little busyAverage wait: 5-10 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Located within a shopping centre

Parking

  • On-site in shopping centre parking bays
  • Undercover parking on-site

Mobility parking

  • At least 5 mobility car parks on site
  • On-site disability parking less than 75m to entrance
  • Mobility parking is accessible via ramp
  • Undercover access to mobility parking

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 100m
  • Journey from driver test parking to entry is accessible
Bankstown Service Centre driver testing parking location

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area

Seating and access

  • Chairs with armrests
  • Counters with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Train
    • Walk to nearest train station is less than 1km
    • Journey from train station to entry is accessible
  • Bus
    • Walk to nearest bus stop is less than 700m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 75m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Roselands Service Centre
Credit, debit card or EFTPOS only

Roselands Shopping Centre
Level 2
24 Roseland Avenue
Roselands NSW 2196

Monday 16 June
Open 9am to 5pm

Burwood Service Centre

Ground Floor
1-17 Elsie Street
Burwood NSW 2134

Monday 16 June
Open 8am to 5:30pm

BESbswy