Address

Mackenzie Mall
217 Grey Street
Glen Innes NSW 2370

Opening hours

Our hours may change at short notice

Before you visit, check this website for the latest updates to opening and closing times.

Opening hours for

Tuesday 13 January
  • Open 9am to 4pm
  • Quiet Hour 10:30am to 11:30am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Wednesday 14 January
  • Open 9am to 4pm
Thursday 15 January
  • Open 9am to 4pm
Friday 16 January
  • Open 9am to 4pm
Saturday 17 January
  • Closed
Sunday 18 January
  • Closed
Monday 19 January
  • Open 9am to 4pm
Tuesday 20 January
  • Open 9am to 4pm
  • Quiet Hour 10:30am to 11:30am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Wednesday 21 January
  • Open 9am to 4pm
Thursday 22 January
  • Open 9am to 4pm
Friday 23 January
  • Open 9am to 4pm
Saturday 24 January
  • Closed
Sunday 25 January
  • Closed

Busy times

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Located within a shopping centre
  • Entry at street level

Parking

  • On-site parking
  • Street parking

Mobility parking

  • 2 mobility car parks on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 100m
  • Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area
  • Staff can read DKT questions during the test

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Mobility seating available
  • Photobooths with seating

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Bus
    • Walk to nearest bus stop is less than 450m

Amenities

  • Drinking water facilities
  • Public toilet with mobility access is less than 25m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

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