Opening hours

Our hours may change at short notice

Before you visit, check this website for the latest updates to opening and closing times.

Opening hours for

this week
next week

Wednesday 19 November: Open 9am to 4pm

Closed 1pm to 1:30pm

Quiet Hour 10am to 11am

During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Thursday 20 November: Open 9am to 4pm

Closed 1pm to 1:30pm
Friday 21 November: Open 9am to 4pm

Closed 1pm to 1:30pm
Saturday 22 November: Closed
Sunday 23 November: Closed

Monday 24 November: Open 9am to 4pm

Closed 1pm to 1:30pm
Tuesday 25 November: Open 9am to 4pm

Closed 1pm to 1:30pm
Wednesday 26 November: Open 9am to 4pm

Closed 1pm to 1:30pm

Quiet Hour 10am to 11am

During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Thursday 27 November: Open 9am to 4pm

Closed 1pm to 1:30pm
Friday 28 November: Open 9am to 4pm

Closed 1pm to 1:30pm
Saturday 29 November: Closed
Sunday 30 November: Closed

Busy times

Services

View all services

Go to Find services to browse NSW Government services by topic.
To manage some licences, credentials and registrations you can:
- create a MyServiceNSW Account
- download the Service NSW mobile app.

Plan ahead

Book an appointment

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

Cash
EFTPOS, credit or debit card

Accessibility facilities

Auslan video remote interpreting
Hearing loop
Quiet Hour
Remote live captioning
Wheelchair access

Location

Entry at street level

Parking

Street parking

Driver testing

Driver testing offered by appointment
Walk from driver test parking to entry is less than 25m
Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

Wheelchair accessible DKT area
Staff can read DKT questions during the test

Seating and access

Chair with armrests
Counter with customer seating
Photobooths with seating

Hearing and visual

Hearing loop
Strong lighting
Fluorescent lighting

Amenities

Public toilet with mobility access is less than 300m

First aid

Automated external defibrillator (AED)
First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

reduced lighting where possible
music turned down
mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour.

Send us your feedback on Quiet Hour.

Hay Service Centre

Address