Accessibility facilities
- Auslan video remote interpreting
- Hearing loop
- Quiet Hour
- Remote live captioning
- Wheelchair access
Seating and access
- Chairs with armrests
- Counter with customer seating
- Photobooths with seating
- Low self-serve kiosks with seating
Hearing and visual
- Hearing loop
- Live Captioning service bookings
- AUSLAN Video Interpreter services bookings
- Strong lighting
- Fluorescent lighting
Amenities
- Public toilet with mobility access is less than 150m
First aid
- Automated external defibrillator (AED)
- First aid kit
Quiet Hour
We offer Quiet Hour in our service centre. Check our opening hours for days and times.
Please put your phone on silent and keep your voice down where possible if you visit during quiet hour.
During Quiet Hour we will aim to have:
- reduced lighting where possible
- music turned down
- mobile phones on silent mode.
Find a Quiet Hour at another service centre | Send us your feedback on Quiet Hour.
Parking
Mobility parking
- Disability parking less than 25m to entrance
Public transport access
- Train
- Walk to nearest train station is less than 200m
- Journey from train station to entry is accessible
- Bus
- Walk to nearest bus stop is less than 150m
- Journey from bus stop to entry is accessible
Driver Knowledge Test (DKT)
- Interpreter service (language) available for DKT
- Wheelchair accessible DKT area