Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

55 Elbow Street
West Kempsey NSW 2440

Opening hours

Opening hours for

Tuesday 22 July
  • Open 9am to 4pm
  • Quiet Hour 2pm to 3pm
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Wednesday 23 July
  • Open 9am to 4pm
Thursday 24 July
  • Open 9am to 4pm
Friday 25 July
  • Open 9am to 4pm
Saturday 26 July
  • Closed
Sunday 27 July
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 9am to 10am: A little busyAverage wait: 5-10 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Parking

  • On-site parking
  • Street parking

Mobility parking

  • 2 mobility car parks on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 25m
  • Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Live Captioning service bookings
  • AUSLAN Video Interpreter services bookings
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Train
    • Walk to nearest train station is less than 800m
    • Journey from train station to entry is accessible
  • Bus
    • Walk to nearest bus stop is less than 100m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 200m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Port Macquarie Service Centre

Corner of Central Road and Barton Crescent
Port Macquarie NSW 2444

Monday 21 July
Open 8:30am to 5pm

Wauchope Service NSW Centre

Timbertown Shopping Centre
Shop 6 & 7
243 High Street
Wauchope NSW 2446

Monday 21 July
Open 9am to 4pm