COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. Read about the COVID-19 assistance available for NSW residents and businesses. 

Our online transactions are available 24/7. Call 13 77 88 for assistance or visit COVID-19.

Service centres – latest COVID-19 restrictions

  • Face masks remain a condition of entry into Service NSW centres. You may choose to provide evidence that supports a medical exemption. Visitors may also have their temperature checked using infrared hand-held thermometers.
  • If you need to travel to a service centre, you must comply with regional travel restrictions.
  • Service centres continue to operate at reduced hours with limited staff.
  • Cash will not be accepted at Greater Sydney service centres and contactless payment is preferred at all stores.