Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

Valley Plaza
Shop 51
Corner of Lithgow Street and Bent Street
Lithgow NSW 2790

Opening hours

Opening hours for

Tuesday 22 July
  • Open 9am to 5pm
Wednesday 23 July
  • Open 9am to 5pm
Thursday 24 July
  • Open 9am to 5pm
Friday 25 July
  • Open 9am to 5pm
Saturday 26 July
  • Closed
Sunday 27 July
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 9am to 10am: QuietAverage wait: 0-5 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Located within a shopping centre

Parking

  • On-site parking – use shopping centre parking bays.

Mobility parking

  • At least 5 mobility car parks on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 75m
  • Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Train
    • Walk to nearest train station is less than 850m
    • Journey from train station to entry is accessible
  • Bus
    • Walk to nearest bus stop is less than 50m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is less than 50m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Blue Mountains Agency

Blue Mountains City Council
2-6 Civic Place
Katoomba NSW 2780

Monday 21 July
Open 9am to 4pm

Springwood Service Centre

Raymond Mall
Shop 14
Entrance via Springwood Avenue
7-9 Raymond Road
Springwood NSW 2777

Tuesday 22 July
Open 9am to 5pm

BESbswy