With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

Service centres – latest COVID-19 restrictions

  • Face masks remain a condition of entry into Service NSW centres. You may choose to provide evidence that supports a medical exemption. Visitors may also have their temperature checked using infrared hand-held thermometers.
  • Service centres continue to operate at reduced hours with limited staff.
  • In restricted areas:
    • service centres are supporting customers with essential services only
    • driver testing remains suspended.
  • Where restrictions have eased:
    • driver testing is gradually being phased back in. You will be contacted by Service NSW if you are a priority booking or you previously held a booking.
    • knowledge testing is being phased back in. You will be contacted if you are a priority customer, to make a booking.