COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

COVID-19 restrictions at service centres

  • When visiting a service centre, including to take a driver or rider licence test, you're required to wear a face mask as a condition of entry. You may choose to provide a medical exemption.
  • There is currently a high demand for driver testing and limited availability. For details, visit Driver testing and COVID-19.

Australia Day trading hours

Our service centres and agencies will be closed for the Australia Day public holiday on Wednesday 26 January and will return to regular trading hours on Thursday 27 January. Please browse our services to see if you can get what you need online.