Address

Tweed Mall Shopping Centre
Shop 34-37
Wharf Street
Tweed Heads NSW 2485

Opening hours

Our hours may change at short notice

Before you visit, check this website for the latest updates to opening and closing times.

Opening hours for

Wednesday 24 December
  • Open 8:30am to 5pm
Thursday 25 December
  • Closed
Friday 26 December
  • Closed
Saturday 27 December
  • Open 8:30am to 12:30pm
Sunday 28 December
  • Closed
Monday 29 December
  • Closed
Tuesday 30 December
  • Open 8:30am to 5pm
  • Quiet Hour 10am to 11am
  • During Quiet Hour, please put your phone on silent and keep your voice down where possible.
Wednesday 31 December
  • Open 8:30am to 5pm
Thursday 1 January
  • Closed
Friday 2 January
  • Open 8:30am to 5pm
Saturday 3 January
  • Open 8:30am to 12:30pm
Sunday 4 January
  • Closed

Busy times

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Located within a shopping centre
  • Entry at street level

Parking

  • On-site parking
  • Undercover parking on-site

Mobility parking

  • 5 mobility car parks on site
  • On-site disability parking less than 75m to entrance
  • Mobility parking is accessible via ramp
  • Undercover access to mobility parking

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 200m
  • Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area
  • Staff can read DKT questions during the test

Seating and access

  • Chairs with armrests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosk with seating

Hearing and visual

  • Hearing loop
  • Strong lighting

Public transport access

  • Bus
    • Walk to nearest bus stop is less than 300m
    • Journey from bus stop to entry is accessible

Amenities

  • Drinking water facilities
  • Public toilet with mobility access is less than 50m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

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