Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts.  For help, go to our MFA set up guide.

Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

1401 Yass Valley Way
Yass NSW 2582

Opening hours

Opening hours for

Friday 20 June
  • Open 9am to 4pm
Saturday 21 June
  • Closed
Sunday 22 June
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 9am to 10am: QuietAverage wait: 0-5 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Entry at street level

Parking

  • On-site parking

Mobility parking

  • 1 mobility car park on site
  • On-site disability parking less than 25m to entrance
  • Mobility parking is accessible via ramp

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 25m
  • Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

  • Interpreter service (language) available for DKT
  • Wheelchair accessible DKT area

Seating and access

  • Counter with customer seating
  • Photobooths with seating

Quiet and privacy

  • Quiet Hour available

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting
  •  

Public transport access

  • Bus
    • Walk to nearest bus stop is less than 450m
    • Journey from bus stop to entry is accessible

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Goulburn Service Centre

267 Auburn Street
Goulburn NSW 2580

Friday 20 June
Open 9am to 5pm

BESbswy