We can help you prepare your business for disasters and emergencies and guide you through your recovery. Explore our resources or book a call with the Service NSW Business Bureau for tailored, one-on-one support.
Prepare for a disaster or emergency
Start preparing for the unexpected. Get ready with practical tools and guidance.
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Plan ahead for disruptions
This video shows practical ways to keep your business running.
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Get ready with expert guidance
With Get Ready Business, you can access support and tools to help you prepare for disasters.
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Get real-time alerts
Download the Hazards Near Me app to get emergency warnings and advice.
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Create an emergency management plan
Access a free template and find tips to make a tailored plan for your business.
Find more resources to help you prepare:
- Stay connected during network outages with free resources from Telstra.
- Get guidance to plan for the safety of your animals.
During a disaster or emergency
- To get help during a natural disaster: call NSW SES on 132 500.
- In a life-threatening emergency: call Triple Zero (000) or TTY – 106
- Stay safe with real-time warnings: visit the NSW State Emergency Service (SES) website or download the Hazards Near Me app.
- Follow emergency procedures: act quickly and keep your business running in the long term by following your emergency management plan.
Recover from a disaster or emergency
To assist in accessing support in the future, take photographs of any visible damage to your business premises caused by a natural disaster as soon as it is safe to do so.
Grants, loans and financial assistance
Explore available funding to help you recover from a disaster or emergency.
Community support services
Get face-to-face support after a disaster at a dedicated support hub in your local area.
Disaster Assistance Finder
Find support personalised to your business recovery needs.
More recovery topics
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Replace your licences and business documents
You may be eligible for free replacement of documents destroyed or lost during a disaster.
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Insurance claims and legal support
Know how to make insurance claims and find free legal help.
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Financial advice and tax assistance
Find financial counselling services and tax and payment support.
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Mental health support
Find services and resources to support your and your workers’ wellbeing.
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Get help when your small business is in debt
Take steps to get your finances back on track.
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Retail and commercial leasing after a natural disaster
Check your rights and responsibilities under a retail or commercial lease.
Find more resources to help your business recover:
- Start your recovery with a step-by-step guide from the NSW Small Business Commissioner.
- Understand planning rules from the NSW Department of Planning, Housing and Infrastructure.
- Access free mail redirection for up to 12 months with Australia Post.
- Know how to manage animals after a disaster.
Guidance by type of disaster or emergency
Get more support for your business. Access tools, guides and services to help your disaster preparation and recovery needs.
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Storms and floods
Resources to help you prepare and recover from storms or floods.
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Bushfires
Guide to preparing and recovering from bushfires.
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Drought
Services and support for drought-affected communities.
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Cyclones
Know how you can get ready for a cyclone.
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Heatwaves
Get information about coping with heat and power outages.
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Cyber security risks
Keep your small business secure from common cyber security risks.
Accessibility and translation support
- Contact the Service NSW Business Bureau by calling 13 77 88, Monday to Friday, 8am to 5pm (Sydney time).
- If you're d/Deaf or have a hearing or speech impairment, contact us through the National Relay Service. Choose your access option and ask for 13 77 88.
- For translation and interpreter services, call 13 14 50 and ask the interpreter to call Service NSW.
Stay up to date
- Facebook at ServiceNSWBusinessBureau
- Instagram @ServiceNSWBusinessBureau