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Transport for NSW (TfNSW) needs to be notified when one of their customers has died.

The agency will eventually be informed by the Registry of Births, Deaths and Marriages, but that may take some time.

Please visit a Service NSW Centre with documentary proof of the death, and we will take care of everything.

What you need

  • one of the following pieces of documentation confirming the deceased's status:
    • death certificate (original or copy)
    • newspaper death notice
    • letter from a solicitor or the NSW Trustee and Guardian advising that the person is deceased
    • a completed Advice of Death – PDF form together with proof of identity documentation of the deceased
    • in the case of a missing person presumed deceased, a 'Presumption of Death Order' issued by the Supreme Court (original or copy).
Last updated: 16 November 2022