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If you need a personal or informational document translated into English from another language, or from English into another language, you can submit your documents for translation at a service centre.

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  1. Download, complete and print the Translation lodgement form – PDF.
  2. Download, complete and print the Additional information form – PDF (for any documents in a non-Latin alphabet, like Chinese, Arabic, Japanese or Korean).
  3. Prepare the documents you want translated.
  4. Make sure you have all the required documentation.
  5. Book an appointment at your nearest service centre to submit your application in person.
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You’re eligible if you’re:

  • an individual acting on your own behalf, or that of another person.

If you’re acting for an organisation, you should contact Multicultural NSW directly, as you may be eligible for a volume discount on the translation fees. This applies to:

  • community groups
  • private organisations
  • commercial organisations, and
  • all departments and agencies of the NSW government.
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Standard and non-standard documents
You can apply for translations of both standard and non-standard documents. Standard documents can be translated into English from another language. The English translation will be an extract of the original document, which means that the translation won’t be word-for-word but will contain all the essential information. Standard documents include:

  • driver’s licences
  • marriage certificates
  • divorce certificates
  • birth certificates
  • death certificates
  • passport extracts
  • baptismal certificates
  • family entries
  • identity documents
  • military service records, and
  • police/penal records.

Non-standard documents include:

  • any document translated from English into another language, or
  • any document that isn’t included in the list of standard documents, for example:
    • educational qualifications
    • employment records
    • legal documents, and
    • medical documents.

Non-Latin alphabets
If the original document you’d like translated is in a non-Latin alphabet (for example, Arabic, Chinese or Korean), please complete the Additional information form – PDF to record in English letters every name that appears on the original document.

Centrelink recipient
If you’re a permanent resident who receives Centrelink benefits, you might be able to get your document translated for free. You should contact Multicultural NSW directly to submit a document.

Turnaround time
You can choose a turnaround time of 24 hours (express service), 7 business days, or 14 business days. The cost will depend on which turnaround time you choose.

For express service (24-hour turnaround time), you can choose to collect it at the Multicultural NSW Sydney office, or have it mailed to you via ordinary or Express post. For 7 or 14 business days service, you can have it mailed to you via ordinary or Express post.

Please note: ‘turnaround time’ doesn’t include the time it takes for it to be mailed to you.

Fees
Please see Schedule of fees under 'Related documents'

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For transactions in person at a service centre, you can pay with:

  • cash (in Australian currency)
  • money order, or
  • credit or debit card (MasterCard, Visa, American Express* or EFTPOS).

Please note that you may need to pay a merchant fee when paying by credit card.

* Unfortunately, some websites and locations may not accept American Express or Diners Club International.

Need help?

We’re happy to help you with this transaction.

Feel free to call us on 13 77 88 or visit a service centre

Source url: https://www.service.nsw.gov.au/transaction/apply-document-translation-services