Claim the pensioner water rebate

If you receive a pension, you may qualify for a rebate on your water bill. 

Rebates are applied to each bill. 

Eligibility

To be eligible for a rebate, you’ll need to:

• be the owner and occupier of a property, and
• have one of the following:
  • Pensioner Concession Card from Centrelink or the Department of Veterans' Affairs (DVA)
  • DVA Intermediate Rate pension
  • DVA Gold Card (also known as a Veteran Gold Card) that shows:
    • war widow
    • war widower
    • extreme disablement adjustment (EDA)
    • totally and temporarily incapacitated (TTI)
    • totally and permanently incapacitated (TPI).

If you own the property with someone who isn’t a pensioner, you may still get a rebate. Check your water supplier's eligibility criteria.

How to claim

1. Select your water supplier from the following list, based on your residential address:
   1. Sydney Water – Claim your pensioner rebate
   2. Hunter Water – Claim your pension rebate
   3. Shoalhaven Water – Pensioner concessions
   4. NSW Private Water Scheme Pensioner Rebates
2. Check that you meet the eligibility criteria.
3. Fill in and submit the form.

Note: If more than one pensioner owns and lives at the property, they need to complete a separate application form.