Apply for the Seniors Energy Rebate

Introduction

The NSW Seniors Energy Rebate helps eligible self-funded retirees pay their electricity bills. 

The Seniors Energy Rebate is $200 per household, per financial year and customers can apply for the rebate each financial year.

You will also receive a one-off $500 National Energy Bill Relief Household Payment in financial year 2023-24 if:

• you meet the eligibility criteria
• your application for the NSW Seniors Energy Rebate is successful
• your household has not already received the National Energy Bill Relief Household Payment.

Pensioners and veterans may be eligible for the Low Income Household Rebate for on supply customers or retail customers.

Eligibility

To be eligible you must:

• hold a current Commonwealth Seniors Health Card issued by either 
  • Services Australia or
  • Department of Veterans' Affairs
• be the account holder named on the electricity bill
• be a self-funded retiree living in NSW
• be applying for the rebate for your main place of residence.

What you need

• a MyServiceNSW Account
  • you can create one when you start your application
  • to create an account, you'll need details from 2 identity documents (such as Australian driver licence, Medicare card, passport)
• your current Commonwealth Seniors Health Card
• your Customer Reference Number (CRN) or Department of Veterans' Affairs file number
• your most recent electricity bill issued on or after 1 July in the current financial year
• your contact details
• your bank account details (to receive your rebate).

How to apply

1. Check you meet the eligibility requirements.
2. Gather the required documents.
3. Select the 'Apply online' button.
4. Log in, or create your MyServiceNSW Account.
5. Follow the prompts to apply for the rebate.

If you're not able to apply online

1. Check you meet the eligibility requirements.
2. Gather the required documents.
3. If you're applying on behalf of an eligible person, download, print and complete the Letter of Authority – PDF.
4. Visit a Service NSW Centre to complete your application.

What happens next

You'll receive payment into your nominated bank account:

• within 5 working days of approval of your application
• in up to 6 weeks if your application is incomplete or needs further assessment.

Note: Service NSW processes your application and payment, not your electricity supplier. We'll contact you if there are any problems.

More information

• A household can only receive one of each payment per household, even if more than one eligible retiree lives at the same address:
  • one Seniors Energy Rebate each financial year
  • one National Energy Bill Relief Household Payment for financial year 2023-24.
• The rebate does not apply to gas accounts.
• The following names must match:
  • the name on the application
  • the Commonwealth Seniors Health Card holder's name
  • the electricity account holder's name.
• The following addresses must match:
  • the Commonwealth Seniors Health Card holder's main residential address
  • the address where the electricity is being supplied.